Students who withdraw or are dismissed from the Nurse Aide (NA) / Home Health Aide (HHA) Training Program at Back to Home Training Center may be eligible for a refund based on the percentage of the program completed at the time of withdrawal. Please refer to your enrollment agreement for specific refund amounts.​

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Refund Law (as per M.G.L. Chapter 255, Section 13K):

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1. You may terminate this agreement at any time.

2. If you terminate this agreement within five days you will receive a refund of all monies paid, provided that you have not commenced the program.

3. If you subsequently terminate this agreement prior to the commencement of the program, you will receive a refund of all monies paid, less the actual reasonable administrative costs described in paragraph 7.  

4. If you terminate this agreement during the first quarter of the program, you will receive a refund of at least seventy-five percent of the tuition, less the actual reasonable administrative costs described in paragraph 7.

5. If you terminate this agreement during the second quarter of the program, you will receive a refund of at least fifty per cent of the tuition, less the actual reasonable administrative costs described in paragraph 7.

6. If you terminate this agreement during the third quarter of the program, you will receive a refund of at least twenty-five percent of the tuition, less the actual reasonable administrative costs described in paragraph 7.

7. If you terminate this agreement after the initial five day period, you will be responsible for actual reasonable administrative costs incurred by the school to enroll you and to process your application, which administrative costs shall not exceed fifty dollars or five percent of the contract price, whichever is less.  A list of such administrative costs is attached hereto and made a part of this agreement.

8. If you wish to terminate this agreement, you must inform the school in writing of your termination, which will become effective on the day, such writing is mailed.

9. The school is not obligated to provide any refund if you terminate this agreement during the fourth quarter of the program.

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Administrative Costs Limit: $50.00.

To request a refund or officially withdraw from the program, students must submit a written notice to: info@backtohomehealthcare.com 

 

Book Refund Policy

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In the event that a student chooses to withdraw from the program, the following policy shall apply regarding the refund of books and learning materials:

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1. Eligibility for Refund. Students may be eligible for a refund of books and learning materials only if the materials are returned in their original, unused, and unopened condition. Refunds will not be granted for items that have been opened, written on, damaged, or show signs of use, regardless of the extent.

2. Return Process and Timeline. Requests for refund of learning materials must be made in writing at the time of program withdrawal or within five (5) business days thereafter. The materials must be returned to the school in person or by mail within seven (7) business days of the written refund request.

3. The refund will be processed after the materials have been inspected and confirmed to be in resalable condition.

4. Opened textbooks with markings are non-refundable.

5. Shipping or handling costs associated with returning the items, if any, are the responsibility of the student.

6. Refund Method. If approved, refunds for eligible materials will be issued using the same payment method originally used by the student, unless otherwise agreed upon.

7. The school reserves the right to make the final determination regarding the condition and eligibility of returned materials for refund. Refunds will not be granted for students who fail to follow the proper request and return procedure outlined in this policy.